FAQ

Our jewelry store is located in 46 High St, Burnside SA 5066, Australia. You can find detailed directions on our website or contact us for assistance.

We offer a diverse range of jewelry, including engagement rings, wedding bands, necklaces, earrings, bracelets, and custom-designed pieces. Our collection includes various materials such as gold, silver, diamonds, gemstones, and more. You can visit our Jewellery Collections page for more details.

Absolutely! We specialize in creating unique, custom-designed jewelry. Our expert craftsmen work closely with customers to bring their vision to life. Contact us to discuss your ideas and preferences.

We don’t sell through an online checkout. Every piece is discussed with you first, so browse our collections online, then send us an enquiry or book an appointment and we’ll talk you through options, pricing and timing.

Book an appointment or call (08) 8332 0707.

We accept credit cards, debit cards, cash and electronic transfers.

Yes, we provide resizing and repair services for jewelry purchased from our store. Please visit our store, and our skilled jewelers will assist you with your specific needs.

We have a customer-friendly return policy. Please contact us and we’ll explain the returns and exchange options for your piece.

Yes, we offer complimentary gift wrapping services for all purchases, adding a special touch to your gift.

Yes, we are committed to ethical sourcing practices. Our diamonds and gemstones are carefully selected from reputable suppliers who adhere to ethical and sustainable standards.

You can reach our customer support team through our website’s contact form, via email at info@ddsdiamonds.com.au, or by calling our store during business hours. We are here to assist you with any inquiries or concerns.

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